phone Hotline: +84 909 411 885
phone Email: Cs@caresolutions.com.vn
Real Estate Project Development Consulting Operations & Facility Management Hotel Business Operations & Management Leasing Other Services

Facility management

We ensure that all equipment in the hotel operates efficiently and is in optimal condition. We conduct regular maintenance, handle emergency repairs and perform routine cleaning to keep public areas and Guest rooms clean and safe. At the same time, We continuously upgrade facilities to provide an exceptional experience for our Customers.  

 

We provide comprehensive consulting and planning solutions for facility management, helping businesses optimize operations and maintain their infrastructure systems. Altara Hospitality Group analyzes the current state of assets, assesses usage needs and develops regular maintenance plans to help businesses save costs and enhance the long-term effectiveness of asset utilization.  

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Altara Hospitality Group actively participates in the management and maintenance of facility systems: conducting regular inspections, preventive maintenance and emergency repairs to ensure that all technical systems such as electricity, water, air conditioning, security and fire safety operate reliably and safely. Our experienced technical team is available 24/7, ready to quickly address any issues that arise to avoid disrupting business operations.  

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Additionally, Altara Hospitality Group focuses on enhancing asset value alongside business development. We conduct detailed analyses of energy efficiency, propose cost-saving operational solutions that do not compromise service quality and support businesses in upgrading and renovating facilities as needed.  

Other services

Market research and business strategy development

Market research and business strategy development

We conduct research on tourism trends and Customer demands to adjust our business strategies in alignment with the needs of various Customer segments, from leisure travelers to business Guests. Altara Hospitality Group focuses on optimizing revenue by developing strategies to capitalize on various income sources, including accommodations, food and beverage services, and event space rentals. We integrate a robust financial process to control costs, drive maximum profit growth and ensure sustainable development.   
Leasing utilization

Leasing utilization

Altara Hospitality Group is dedicated to optimizing the value of real estate assets through effective management and utilization solutions. We assist our Clients in identifying suitable leasing Partners, managing property operations and maximizing revenue from leasing activities.  
Building marketing and promotion strategies

Building marketing and promotion strategies

We implement multi-channel marketing strategies such as online advertising, partnerships with OTAs (Online Travel Agencies) and organizing PR events. These activities enhance brand awareness and attract target Customers.   
Managing and building the human resources team

Managing and building the human resources team

The personnel team at Altara Hospitality Group is carefully selected and trained to meet international standards, ensuring professionalism and dedication in service. Our staff regularly updates their knowledge and skills through specialized training courses to provide the highest quality service to our Customers.   
Customer service management

Customer service management

We ensure service quality across all hotel departments, addressing Customer requests and feedback to maintain satisfaction. Altara Hospitality Group implements intelligent management systems (PMS - Property Management System) to optimize the booking process, manage Customer information and support operations. This system helps minimize errors, enhance efficiency and improve the Customer experience.  
Financial management

Financial management

We assist hotels in optimizing their budgets, monitoring income and expenses, maximizing profits while providing accurate financial reports, analyzing business performance and formulating appropriate financial strategies. With rigorous management, hotels can maintain financial stability and achieve sustainable growth.   
Security and safety management

Security and safety management

Altara Hospitality Group's security and safety management services ensure a completely safe environment for Customers and staff at the hotel. We implement measures to protect assets, control access, ensure fire safety and prevent emergency incidents. With a modern surveillance system and a highly trained staff, the hotel is always guaranteed to be secure and safe.